25 DIALS POLICY
We guarantee that every watch listed and sold by 25 Dials has been certified to be authentic and accurate to the description listed on the watch at the time of sale. Should you have any problems with any of your purchased watches, please contact us at Sales@25dials.com and we will work together to make things right.
Phone #: +1 (614)-377-7216
Each watch listed on 25 Dials comes with a 2-day, try-on period that starts when the watch is delivered where the buyer may try on the watch to decide if they would like to keep it or not. We encourage the buyer to try on the watch and inspect the watch in detail; we find this very important when purchasing vintage watches. Should the watch be misrepresented, the buyer may ship the watch back. Postage will be covered by the buyer, and the watch must be in its original condition to warrant a full refund when inspected after arrival. Standard refund times are 2-10 business days.
All orders must first be approved by the fraud detection service before shipping. All order will be shipped within 1 business day.
USA Domestic: FREE 2-day shipping is offered on all watches
USA Domestic: Overnight shipping is offered for $50
Please contact us if you experience any duties on imports.